Smart Choice Auto Group dealership customer reviews
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I went to a lot of dealerships that lied to me then I called Smart Choice Auto Group I spoke to Cindy over the phone she approved me everything was like she explained to me it would be. I'm very happy with my purchase. They even worked with my price range. Thank you Smart Choice!
03 Mar 2016
Well just recently purchased a car thru smart choice there was a promblem with the car but William and his people jumped to help get it fixed and in a timely manner even gave a loaner car ... I love this place and will recommend everyone I know to come check them out!!! Love you guys!
03 May 2015
Typical in-house financing, used car lot. The difference for me, was that the mileage on most of the cars were lower than other places we had looked. It took a while to take care of the paperwork - but even buying a new car it takes a couple of hours. Service is acceptable, and even though my dau...ghter's battery died the day after we bought the car, they reimbursed me for a new one. I dislike that I cannot pay online, but it's close to the office, so...
Yes, I would recommend, but be smart - buying a car is not a fast nor easy process. They are willing to work with you - but remember, patience is a virtue. Don't "settle" for a car you dislike or you will be blaming them until you no longer own it (and that's not their fault). The same holds true for new car buying - all of these people are commissioned salesmen/women; of course if they lack integrity you will suffer. COMMON SENSE.
Test drive the vehicles, if you aren't familiar with the mechanics of how a vehicle runs - then you should take a friend that is. They are used cars - some are taken care of better than others. Also, you can get a free carfax report from them - which is nice.Show more
05 Dec 2013
Finance dept. was very knowledgeable and helpful. I was looking for BMW 5 series. The one I went for was sold, but they informed me they could go retain one for me. After I was informed what I qualified for, they got it for me. Really smooth process, I loved it!!